We assist organisations to design, develop, implement, and maintain complex systems throughout their life cycle. With a specialisation in requirements analysis, systems design, integration and testing, implementation and deployment, maintenance and support, risk management, technical documentation, training and education, and analysis and optimisation, we guide our clients through the intricacies of systems engineering. Our unwavering commitment to exceptional customer service, meticulous attention to detail, and proactive approach distinguishes us as a trusted partner in achieving success in challenging systems engineering projects. We ensure that our client’s products and services not only meet their requirements but also perform as intended.

Human Factors informs the design and development of technology, systems and business processes to provide solutions that optimise operational performance, system safety and human reliability, taking practical steps to ensure that end-user expectations are met as an integral part of the process. Our Human Factors specialists have an expansive understanding of socio-technical system design with a specific appreciation of how operations, maintenance and control functions interface and work together in a range of different applications and environments. We help organisations to design, develop, implement, and evaluate systems, products, and services so that they are safe, intuitive and user-friendly. Using a systematic approach to delivery, our outputs provide evidence to demonstrate compliance with relevant regulations, standards and industry guidance. 

We manage and coordinate all aspects of your programme, ensuring that each project within it is aligned with your broader organisational goals. From planning to execution, we ensure seamless integration of projects to achieve cohesive outcomes. We specialise in strategic alignment, resource optimisation, risk mitigation, stakeholder engagement and communication, and benefit realisation.

We take a proactive approach to designing systems, with a focus on optimising performance from the start. Adopting a holistic systems thinking approach, we carefully consider the interconnected elements of reliability, availability, and maintainability to effectively meet your performance targets. We can work with stakeholders to set targets for each aspect of RAM, tailoring the design to align with your unique requirements. By enhancing your system’s reliability, we ensure it aligns with your desired survival probability within the designated timeframe. We prioritise maintainability, reducing downtime, and enabling quick system restoration. Our goal is to achieve optimal availability by harmonising these factors, allowing a system to operate efficiently and meet targets without unnecessary overdesign. Trust our expertise in systems thinking to design and deliver a system that seamlessly meets your performance goals.